Legal

Privacy policy

Last updated: September 2026

This policy explains what personal data Haven Group collects through this website, why, and the choices you have. It is written to reflect what this site actually does — no more, no less.

Who is responsible for your data

This website is operated by Haven Group Real Estate ("Haven"), based in Seville, Spain. You can contact us about anything in this policy at[email protected] or by phone/WhatsApp on698 950 501.

What we collect and why

The only personal data this website collects is what you choose to send us when you contact us. The contact form asks for:

  • Everyone: your name, email address, where you are based, whether you are buying, selling or exploring, and your message.
  • Buyers (optional): approximate budget and timescale.
  • Sellers: the property's location, type and approximate size, whether it is currently marketed, and when you hope to sell.

We use this solely to respond to your enquiry and, if you ask us to, to provide the property search or selling service you have contacted us about. We do not use it for marketing lists, and we do not sell it.

If you contact us by email, phone or WhatsApp instead, we use those details for the same purpose: to reply and to discuss the service you asked about.

How your enquiry reaches us

At present the contact form opens your own email application with your enquiry pre-filled, so the message is sent by you directly to[email protected]. No separate third-party form processor currently stores your submission.

Your rights

Under data-protection law (including the GDPR and Spain's data-protection legislation) you can ask to access, correct or delete your personal data, object to or restrict how it is used, or request a copy of it. To exercise any of these, contact [email protected]. You also have the right to raise a concern with the Spanish data-protection authority (the AEPD).

Data sharing and transfers

We do not share your personal data with third parties for their own purposes. Where it is necessary to progress a purchase or sale you have asked us to help with — for example, liaising with the separate legal practice acting on the legal work — we will discuss this with you first.

Cookies and tracking

This site does not set advertising or tracking cookies and loads no third-party tracking scripts. See our cookie policy.

Changes to this policy

If we change how we handle personal data — for example by adding a form-handling service or analytics — we will update this page and, where the law requires, ask for consent first.